Creating Positive Corporate Culture Change - Why The Manager's Role Is So CriticalHigh performing companies do believe in agreeing values and behaviours; there's often much time spent deliberating and agreeing what those standards are going to be; and even much time and energy into finding ways of communicating this across the whole organisation - which is great. You're defining your corporate culture.
Emotional Intelligence And Leadership - Part TwoWe all do it sometimes: when we are under pressure we can often feel frustrated, upset, annoyed or some other such negative emotion. As a result, we may say or do things in a way which have a negative impact on others.
People skills training for managers - can you afford not to?As a coach, I know it's more about asking the right questions, to help you come up with better answers! So ask yourself what you can do to support your managers in the next 3 months and see what you come up with!
Why increasing your emotional intelligence will increase your success as a managerGetting the best out of people does not require the logic and reasoning of IQ. Getting the best out of people requires another form of intelligence entirely - what psychologists call EQ or emotional intelligence - and we all know emotions are generally anything but logical or rational!
How to manage change effectivelyA recent CIPD/ACAS report in June this year simply reinforced what I am finding in my own practice. As we find ourselves in the rather quiet period over the summer break, I'd like to share some of their findings because this is I think, quite a good time to reflect on and plan your strategy for the final quarter of 2009. You're busy, so for ease, I'll bullet some of the main points from the report which particularly struck a chord with me.
How managers can reduce gossip, politics, blame and moaning in their teamDo you ever think if your staff put even half the same energy into more productive and focused discussion and behaviour you'd be getting a darned sight better results?
How To Select The Right Person For The Role 5 Top Tips For New ManagersFrom your perspective as a manager, at best, this can cause tensions and lack of focus within the team and is almost certainly going to negatively impact overall performance - at worst, it can swallow up some of your already precious time, trying to sort out or find ways round the issue.
Can a Manager Create a Motivated, Conflict-free Team?I find managers often talk of feeling frustrated or uncertain about how to deal with conflict or apathy and underperfomance on their team. As a coach, it saddens me that, quite frequently, I'm brought in to coach someone where tension, conflict and disengagement have already reached quite serious levels, and are negatively impacting individual or wider team performance.
How Honing Four Critical Skills Can Make You A 'Great' Manager'Your skills, knowledge, experience and talent have likely played a large part in helping you carve out your path up the promotion ladder, and you may well have your eyes on the higher rungs too.
How to Maintain Motivation through Unsettling ChangeAs a manager you need to get good at motivating others - but never more so than when your staff might be worrying about their jobs, about restructuring or other major changes to their work.
How to Successfully Manage your Boss (And increase your chances of promotion)Two critical skills which the highest performing managers have in spades are the ability to influence and persuade. The most obvious targets for your powers of persuasion are your team, and sometimes your peers in different departments;
Why Many Appraisals Don't Do What They Were Designed To Do'Tis the season for annual reviews! As end of year looms ever closer, and planning how to ensure hitting targets becomes a top priority, most managers and staff are being asked to also find the time to complete individual performance appraisals.
Why Managers with Great 'Soft-Skills' are essential in 'Hard Times'We are in a 'credit crunch'. Times are hard. It isn't the first time; and it won't be the last. People tighten their belts and do their best to weather the storm, and businesses focus an even more critical eye on their spending.
The 3 Secrets to Motivating your TeamShona Garner reveals 3 simple, but vital actions you need to take if you're to improve the teamwork and motivation of your employees.
Why the World's Highest Performing Managers Talk Less and Listen MoreShona Garner explains why, before you get on your soap box in your next meeting, or your next conversation with an employee, you should take some tips from the world's most successful managers, and you'll not only get better performance from your team, you'll make your own life easier in the process!
Are We Undervaluing Management Skills?There is much emphasis these days on leadership skills. Almost every organisation talks of the need to develop these; and almost every manager or aspiring manager is encouraged to develop them. But in the race to invest often huge sums of money and time into leadership development programmes, have we forgotten
Four Secrets to Pain-Free Performance ReviewsMost of us, managers and staff alike, appreciate the value of monitoring peformance and encouraging development. However, sometimes, the whole appraisal process can become just another hoop to jump through, with laborious form filling, and a sense of 'fait accompli' to the whole procedure.
Managing Under Performance of Bad Attitude: How To Avoid The First Five Traps Managers Can Fall IntoShona Garner reveals the reasons why the first action you should take when you are facing an underperformance issue is to examine your own approach to performance management. Learn the 5 mistakes every manager should avoid if they want to turn round a disengaged individual or team.
