Can You Learn From Your MistakesOne of my favorite metaphors that I use in teaching the Art of Change Skills For Life involves a guy whose daily life requires that he walk down a dark road.
A Person's Communication Needs Are Found In Their StyleOne of the many insights that will help you to use your influence to change your world is blending with communication behavior. And because behavior changes, you must pay some attention in order to notice the changes and respond to them.
If Like Doesn't Attract Like, Does Opposite Attract?But if like doesn't attract like when it comes to genies delivering bicycles, do opposites attract instead? No, not when it comes to people, at least according to some research I've seen. But then, it depends on what you mean by opposite.
Persuasive Communication and SocietyThe question before us: Is persuasion bad for society? It's an important question, because our world is witnessing an unprecedented onslaught of persuasive communication at every turn. Much of it is the creation of professional propagandists and marketing geniuses whose ethic is play for pay, and whose only boundary is 'whatever the market will bear.'
They Say Nagging and Whining Work. Really?A recent scientific study seems to say that nagging and whining are effective. But at what cost? Bestselling author and coach explores the consequences.
Parenting Tips When Teens Are Out Of SchoolSchool's out, and your teenagers are home. An apt metaphor for this moment is a messy room. A metaphor for what? For any area of their life(and your relationship with them) that's currently a mess! Keep reading to learn how to deal with a messy parent-teen relationship!
That's Funny! How To Use Humor In Persuasion Part ThreePart Three of a three part series of articles on the use of humor in the art of persuasion. This is the painful part (it's full of references to pain.) The point is, pain is funny!
Putting Some Funny In Persuasive Communication Part TwoThis article is the second part of a three part article series on the use of humor in positive persuasion
The Use of Humor In Positive Persuasion Part OneThe use of humor in persuasion is a funny thing. In this series of articles, you'll learn what's so funny about persuasive communication.
Even When They Are Wrong, It is Right That The Customer Is RightYou are, no doubt, familiar with the saying, 'The customer is always right!' Well, there are all kinds of reasons to believe that 'the customer is always right' is wrong. And I have to agree with people who say that it's wrong. But here's the rub. If your interest is bringing about positive change between employees and customers, it's still right! Let me explain.
Motivate Your Team With The Power Of Positive PersuasionPersuasion is the deliberate attempt to influence another person's map of reality in order to get a change in their thoughts and actions. So how can you leverage the power of persuasion to increase the motivation and performance of your people when they work as a team? Here are the keys.
