How to keep mistakes with clients from turning cancerousDon't you hate it when a client emails you: 'You know, I feel really ignored. Why haven't you responded to my last email?' Or how about: 'This class isn't working for me. I'm in a completely different place with my situation from the other participants, and you aren't following me at all.' You make mistakes with them all the time. Really heartening, ain't it?
Why your business needs two types of accountabilityThe tide's coming in, fast. Your kayak is there on the sand, starting to get gently nudged. Meanwhile you're flat out on a beach towel. Hot sun. Cool breeze. Iced tea. Are you going to get up in time to save your kayak from floating out to sea? Your business may be calling, all kinds of important things to get done. But who can lift a finger when the sun is so bright?
Why and how to create an information product.Have you put off, or given up entirely, the idea of writing that book, or creating a CD or DVD, for your business? Maybe you've let that idea slip away because you thought your business wasn't suited to it. I mean, what you do is so individual and personal, or too complicated to explain, or so intuitive in nature, that it can't be captured in a product.
How to chop days and hours off your article writingReady to write an article? You even made the big step of scheduling time to do it. So here it is, and you're sitting at your desk, staring blankly at the screen. Just like you've been doing for the last two weeks. And still no article. Despite the fact it was supposed to go out 10 days ago. Ugh.
When Innocent Questions Turn Into Hours Of Unpaid Time.Someone calls you up and is interested in your offer. So, they start asking questions. And more questions. And more questions. Suddenly, you've been on the phone for over an hour. And, when you hang up, they still didn't sign up for your offer.
Are We There Yet?' How To Create 'Overnight Success' In Your BusinessA person I admire has a very successful business. He's sharp, personable, funny, smart, and helpful. And, the products and services he provides are top-notch. He's sold thousands of them, and his business is operating at a level much higher than mine. Then he announced that he was celebrating three years in business. What! Only three years? How'd he get so far, so fast?
How the Silent Treatment Creates CustomersSooner or later you will have to ask someone to buy something from you. Whether you have a retail store, and a couple has been admiring an expensive couch for the last 20 minutes, or you are a consultant or coach who has just finished an initial conversation with a potential client, the question is waiting to be asked. 'So, are you ready to buy?'
Grief- Your surprising tool for momentumBusiness momentum is when a series of 'events' build upon each other, and multiply their efforts. It's when your business starts to have some steam of its own, and you get carried along for the ride. For instance, we had some February sunshine here in Portland, and I went bicycling. Each time I pedalled was an 'event.' But, that pedaling only creates momentum that carries me forward when I'm not
Why strangers are worried your business is stalking them.There you are at a party, and you notice someone you'd like to get to know. So, you start staring at them. And staring. And staring. You're hoping that your googly-eyed stare is communicating your interest in them. No surprise what happens next. He or she gets up, crosses the room, and whispers to the host, 'That weirdo in the corner keeps staring at me... I'm worried... is he a stalker?'
Are We There Yet? How To CreateA person I admire has a very successful business. He's sharp, personable, funny, smart, and helpful. And, the products and services he provides are top-notch. He's sold thousands of them, and his business is operating at a level much higher than mine. Then he announced that he was celebrating three years in business. What! Only three years? How'd he get so far, so fast?
