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Kim Olver's Articles in Management

  • Empowered Leadership
    It seems that every decade or so there is some new fad the runs through the business world in terms of supervision and in the world of diversity management, downsizing, outsourcing, generational work conflicts and the information age, things are even more complicated than ever before.

    No longer does a one size fits all leadership model really work. We can’t treat everyone the same and expect th
  • Class Meetings
    This article describes the process of conducting class meetings with students in a school, however, there is great applicability for office meetings held with employees, and even family meetings as well.

    Class meetings should be held regularly and not simply be used for addressing problems, although problem solution is a valid use of class meeting time. The purpose of class meetings is to incre
  • Ten Critical De-Escalation Skills
    Being able to de-escalate one’s own and the anger of others is an important skill to have in business. Hopefully, this is not something the reader deals with on a regular basis but unfortunately most people in business encounter either their own anger or the anger of others more frequently than they would like.

    In order to be successful at de-escalating anger, a person must understand and beco

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