General Categories Arts and Humanities Automotive Business Computer Family and Home Finance Food and Drink Health and Fitness Internet Legal Politics Recreation and Sport Reference and Education Reviews Self Improvement Society Technology Travel and Leisure Writing All Categories More Link to Us Privacy Policy Terms of Service Submission Guidelines Search uPublish.info opens in new window	Craig Harrison-13763's Articles Display Category|Title|Newest|Oldest Turning Customer Service Inside Out Did you know your company's internal customer service affects external customers? Learn how internal communication, teamwork and an appreciation of the bigger picture all translate into better external customer service. We're all in this together. Turn your service inside out! The Story as Sales Tool: Why Stories Resonate with Prospects and Customers Stories are your secret weapon in selling to customers, and when you use archetypal stories — stories with timeless themes and formats — you connect with prospects on multiple levels. Use one of these familiar motifs or archetypes to connect emotionally with listeners and win more sales. Your Voice of Customer Service Harness the power of your voice to deliver great customer service using the telephone. Ideal for CSRs, TSRs and all who use the phone, the voice of customer service calms, comforts and conveys compassion as it serves customers. Convey care, concern and more. Magic Words to Customers Learn the words, phrases and questions that are music to the ears of your customers. They contain magic as they warm, comfort and calm your customers. Whether you're in customer support, retail, hospitality or serving by phone, employ magic to keep your customers smiling! Sales Through Storytelling: Story Tell, Story Sell Sell through storytelling! Take past successes and tell them as short, powerful stories that connect on a heart level. Sell your skills, services, products and self in memorable fashion using Craig's Story Tell, Story Sell format. Showcase your through storytelling. 21 Strategies to Bypass Gatekeepers and Close Decision Makers! Learn 21 techniques for bypassing gatekeepers to reach decision-makers. Employ Craig Harrison's rules of thumb for "Passing Gate" and receiving consideration by decision makers. Though they dwell in a gated community you too can connect with Craig's proven sales and networking tips. The Tao of Networking Nets Great Results Employ the Tao of Networking! Learn a balanced, harmonious approach to networking for success. If networking's not working for you, learn 9 traps to avoid and 26 tips to positively expand your sphere of influence and grow your business.	Publish for Free Sign Up For Free Learn More Authors and Writers Submit Articles Submission Guidelines Link to Us Member Login Publishers Article RSS Feeds Link to Us Contact Us Article Aids U Publish Store Article Directories Word Count Utility

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