Get Higher Performance Through Employee EmpowermentAn empowered workforce can accomplish remarkable things. Start with star performers with potential. Then empower your employees and supercharge your people for high performance.
Work Process: What's in it for Me?Having good, clear, documented work processes is not beaurocratic. Following a process does not take longer. Conversely, a good, clear work process actually streamlines a lot of employee work and reduces stress. Everyone knows exactly what they are supposed to do. Better teamwork is a major benefit.
Managers Must Do What they Say to Get Employees to Trust ManagmentIn order for a business to thrive, employees must believe in and trust their management. Management must believe in and trust employees. Distrust has many negatives to the business. Building trust is a worthwhile effort.
Difficult Co-Workers can be More Challenging than the BossDifficult people and difficult co-workers will always be with us, but how we handle them is what makes the difference. We can't control others, but we can control ourselves. Here are some tips for handling difficult people at work.
The Value of Coaching is Mutual for the New Employee and the MentorEmployees benefit from having a mentor show them the ropes. Mentors, in turn, can learn from their proteges. The benefits to the organization are many.
Leadership Can Make or Break an OrganizationLeadership can make or break an organization or a company.
Solving the Problem or Finding the Guilty - Which is More Effective Leadership?Management problem solving is more important than finding the guilty parties to blame. A manager may assign responsibility for a task without assigning blame. And you can hold someone accountable for results without blaming. In the end, the goal is to understand what casued the problem and fix the cause to prevent recurrence. This is more effective than spending effort to name the guilty.
Dig for the Root CauseIf you want to be able to solve a problem, you need to understand what the problem is. Otherwise, you may just be solving symptoms. Root cause analysis can be used in any application: manufacturing, operations, customer satisfaction, quality, and safety.
No Yelling - Employee Empowerment is More Effective than IntimidationYelling and other intimidation tactics do not motivate employees to perform good work. A manager who empowers his employees will find a higher level of morale, productivity,and quality.
Management Listening Skills - You Might Learn SomethingListen to your employees. They have insight and knowledge that you don't. The way you choose to listen will affect the morale and work performance of your organization.
The Insecure Manager and the Bomb He is Likely to TossAn manager who doesn't manage his own insecurities can adversely affect his organization. Here is some advice on how to manage your insecure boss and how not to be one yourself.
Ignoring Poor Work Performance can Damage Your OrganizationAllowing poor work performance to persist is bad for the employee and for the rest of your organization. Take action early.
Effective Management of Workplace ConflictConflict in a professional environment happens from time to time. How it is managed is the difference between a temporary rough spot and permanent damage in the organization. Understand why conflict occurs and how to effectively work through it.
What Goals am I Supposed to Support?When employees don't understand the goals and direction of the organization, their activities won't support those goals. It is essential that leaders make the goals clear and provide clarity to employees about how they will contribute to those same goals.
