Manage Key Accounts As If They Were KeyIn too many companies key accounts are not managed as well as they should be. Often, too many accounts are given this status, resulting in poorer service for the best customers. This article describes how to correct this situation and treat your key accounts as if they really were key.
Treat Your Sales People Like Customers!In many companies, if a salesman doesn't sell well right away, he is fired. In smart companies, sales people are as valued as customers.
