Bob Janet's Articles

Good Customer Service Is Not Good Enough Anymore
Good customer service is not good enough anymore. Do you have Renowned Customer Service?
The Four Things Every Employee Can Do To Increase Sales And Profits
We all know the customer is the most important person in our business, but sometimes we forget that the second most important person in the business is any employee
Bad Business Assumption:Assuming You know The Perrception The Customer Has Of You
With the customer having many, many businesses to purchase the products and services you sell it is very important that you do not assume the customer views you the way you wish them to.

Bob Janet's Articles