Our Greatest Source of SecurityThe only real source of security any of us have in this time of change and downsizing and merging and new business models and all the other stuff we see, read and hear - is what? The only real security any of us have comes from our own accomplishments. Top performers - the people who will prosper even in the toughest of times - believe that. For others it's a frightening thought - or a frustrating thought - or just plain not true.
7 Steps To Developing Personal PowerThe most successful people are those who know who they are. They know that each of us is made up of three selves. Each of us is first, the person we think we are - our self concept; second, the person we want others to think we are - our mask; and third, the person others think we are - our perceived self. These can be three very different people. Successful people know that, and work hard to closely align their three selves.
How To Hire The Right People'The first thing you have to do is hire the right people.' Have you ever heard that profound piece of advice? Of course you're going to hire the right people - if you know who the right people are. If that's the case, why isn't more time spent defining what the job requires of the right person as the first step in any talent selection?
Ten Behaviors For Success In A Business DownturnA lot is written about what to do after losing a job, but what about the people who don't lose their jobs, but are faced with the results of business slowdowns - layoffs, reduced expectations, salary freezes, greater responsibility with fewer resources and the uncertainty of what's next? Read on to get ten behaviors that can mean the difference between failure, survival or success in business downturns.
Use SMART Goals to Overcome the Tyranny of the UnimportantHave you ever caught yourself rearranging your desk, or your E Mail files, or checking E Mail, or making a purchase on Amazon, or automatically answering your cell phone, even when you know the call isn't important - when you know, in your gut, that there is more important work to be done? Read on to see how to overcome the Tyranny of the Unimportant.
Where Success HappensSuccess happens at that special intersection of passion, commitment, talent and persistence. Think of those four as separate paths that flow into one path - one powerful path that leads to success - in it's infinite variety. It's a special place, that path.
My Top Resolution For 2009I'm not that great at keeping New Year's resolutions, but this one is going to stick - I promise. I resolve to wipe the F word 'fair' from my vocabulary, from my thinking, from my emotions. How did I arrive at this resolution? Read on.
There Is Plenty For Everybody - Share ItA friend sent me a story about Heaven and Hell and sharing. It just struck me as such a good example of why a belief that there is plenty for everybody and a behavior of interdependence represent the highest order of living. At this time of year, and at this time in our economy, it's worth reminding ourselves of that fact. Read on.
How To Be A Top Contributor In Tough TimesIn these times - tough times by anyone's measure - it's important to be seen as a contributor - a person who makes a positive difference in the success of their enterprise. So what does it take to be a top contributor? We asked some of the most successful contributors we know. Read on to get their answers: ten Behaviors, Attitudes and Personal Skills of top contributors.
Victors Do The Work, and Forget The Silver BulletsVictors know success comes from doing the work. And that belief is even more important in tough times. At a time when resources have to be carefully committed, and when the need to focus on getting the really important things done is crucial, the temptation to look for silver bullets is greater than ever.
Use Goals To Stay In PlayNever has there been a more critical time to remind ourselves to 'Stay In Play.' 'Stay In Play' tells us just how important it is to press on, to take the next step, to develop the best possible solution, to make the next sales call, to play the next down, to serve the next serve, to stay in the game.
Victor Or Victim - Your ChoiceRight now it's tough to not feel like a victim. So many events seem to be beyond our control, and so many consequences of the decisions of others appear to have cost so many so much. Others choose to be victors. Faced with the same events and circumstances and consequences and outcomes as victims, they will continue to swim upstream - possibly more slowly and with more effort, but still working th
Only In A Rich Country At PeaceWhen I read and hear the news, I come to the conclusion that the US is the richest country at peace in the world. We must be. Only in a rich country at peace could so many trivial issues make the news, and occupy our attention and energy. Some examples of what I mean:
Use SMART Goals To Get Through Tough TimesThe most effective thing any of us can do right now is to focus on our goals - define them, refine them to reflect changing realities, test them to see if they remain realistic and relevant, and act to achieve them. It's hard. The steady drumbeat of bad news - about the economy, about the elections, about man's inhumanity to man can really divert attention from the really important things. That's
SMART Goals Reduce Ambiguity and Increase CommitmentAmbiguity is a fact of life in all organizations. In many cases it can be an advantage. But in most cases, the clearer the requirements, the better. Use SMART goals, keep them simple, and watch people respond with a high level of commitment to the enterprise. They can be, as in this case, the difference between success and failure.
When Is The Best Time To Change?When is the best time to change? It's when preparation and the opportunity to create interest and urgency come together around some incident or condition that can focus attention and effort. That's when real lasting change occurs. Use that answer to focus your own personal and organizational change efforts for maximum impact and value.
Looking At Life Through Your Rear View MirrorHave you ever had the experience of suddenly being confronted, in your mind, with something you did in the past that you wish you hadn't, or that you regretted, and that 'something' flashes up on your brain screen and sends a chill down your spine, or a flop to your stomach, or a tear to your eye - or a song to your heart?
Valuing Individual Differences - Key To Team SuccessLeaders place a high value on being able to see things through different lenses. Successful problem solving teams and project teams value individual differences as the means of arriving at innovative ways to meeting their goals. The keys in valuing differences as key to team success involve two dimensions.
Ten Steps To EmpowermentEmpowering people can take many forms. In most organizations, there are many actions that can be taken, without financial risk to the organization, to start empowering people. From the biggest for profit corporation to the smallest non - profit, there are empowering behaviors that can add tremendous amounts of energy and leverage. Here are ten behavior driven actions to take to empower people.
How To Set SMART Goals - Start With The End In MindSetting worthy SMART goals can be a real challenge. SMART is the acronym for Specific, Measurable, Attainable, Realistic/Relevant and Time framed. For a lot of people, getting to goal statements that meet those criteria is tough. So where to start in this process of establishing SMART goals?
Your Attitude Is Showing - Now What?Your attitude is showing - and it's not good. What to do about it? A story about an attitude needing adjustment - and about critical personal decisions.
Become Thirty Percent More Effective In Selecting The Right PeopleSuccess starts with the right people in the right jobs. Particularly in leadership positions. But if that's really the belief of most organizations, why is it that so many selections fail at their jobs - or - even worse, just hang on and take up space? It doesn't have to be that way. In fact, every organization striving to improve their selection batting average can become at least 30% more effect
The Biggest Barrier To Building Relationships- One Way ConversationsOne - way conversations make it easy to come to the conclusion that the person doing the talking thinks they have more to say than the listener does. It may be a bad conclusion to draw, but it's a very human one. And in arriving at that conclusion, potential relationships slips away. Read on to see what to do about it.
The More Trust, The More Time To SucceedBill Oncken, in his book Managing Management Time, says that the more trust you have with your 'universe ' of people, the more time you have to do the things that lead to success. Trust is hard to earn. Once lost it's hard to regain. It's the most precious asset in any relationship - at any level - at any time. Read on to see how a successful Division President builds trust.
Excellent Customer Service Starts With Excellent Employee ServiceNothing sets the standard for excellent customer service more than excellent employee service. It's critical to measure the level of customer service. It's also critical to measure the level of employee service. There is a direct correlation between the two. Take the six elements of excellent employee service listed in this article and see where your organization stands.
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