Search results for Sandeep Periwal (0-3 of 3) ( 0.000 seconds ) -

Converting Irate Callers into Admirers
80% callers to a Call Center are irate. The other 20% call to seek information and can be considered not-irate.
Keywords: Sandeep Periwal, Call Center Services, Inbound Call Center

The 'O' in Obama and Outsourcing!
Obama's views on most things have been very balanced, practical and hope-giving and he is hailed as a rational and practical statesman, yet the outsourcing industry is still trying to asses his complete standpoint on the big 'O' of Outsourcing!
Keywords: Sandeep M Periwal, Inbound Call Center, Call Center Outsourcing, Call Center Services, Indian Call Center

Recession, job cuts and the call centers
Almost 2.7 million people around the world have been rendered unemployed by the longest lasting economic crunch in the world. This economic meltdown which began in the middle of the last year and is very much on the high even now; has taken a massive toll on workers across industry verticals and has made people rethink about their expenses and their saving patterns.
Keywords: Sandeep M Periwal, Inbound call center, call center outsourcing, call center services, offshore call center, outsource india, india outsourcing

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