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Communication Skills for Managers
Performance appraisal is probably the most misused and abused management tool in history. The most important purpose or goal of the appraisal is to improve performance in the future, in both employees and team leaders. Managers can get valuable information from staff to help them make their jobs more productive.
Keywords: Sheila Mulrennan, Performance appraisal, Communication Skills, Generalising, Current bias, Lenient Bias, Opportunity Bias, Self Improvement

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